1️⃣ Omnichannel Order Management

Automate order flow from every sales channel into Zoho

Automatically sync orders from e-commerce platforms, marketplaces, quick-commerce, and retail POS systems directly into the Zoho ecosystem (Zoho Commerce → Zoho CRM → Zoho Inventory/Books). Eliminate manual entry and accelerate order processing with real-time Zoho integration and order orchestration.

What You Can Do:
• Capture orders from ecommerce, marketplaces, quick-commerce, and POS automatically into Zoho Commerce / Zoho Inventory.
• Apply customer-specific pricing, tax rules, and payment terms via Zoho CRM and Zoho Books.
• Trigger fulfilment workflows and warehouse reserving in Zoho Inventory based on priority and location.
• Maintain a unified order history and SLA metrics in Zoho Analytics for audit-ready reporting.

Business Impact:
Reduce manual errors by 95%, enable same-day order processing, and improve fulfilment accuracy to 99%+ with Zoho order management automation.

2️⃣ Real-Time Inventory Synchronization

Single source of truth for stock across all channels in Zoho

Keep inventory accurate with bi-directional sync between Zoho Inventory and all sales channels. Prevent overselling, reduce stockouts, and maintain available-to-promise (ATP) inventory across online and offline channels using real-time Zoho Inventory integration.

What You Can Do:
• Update storefront and marketplace inventory automatically when Zoho Inventory stock changes.
• Allocate inventory by channel priority and fulfil from the optimal warehouse or dark store.
• Track stock across multiple warehouses, stores, and fulfilment centers in Zoho Inventory.
• Enforce safety stock, reservations, and automated replenishment rules connected to Zoho Books and purchase workflows.

Business Impact:
Eliminate overselling, reduce stockouts by 70%, and improve inventory turnover by 20–30% through Zoho inventory sync and automation.

3️⃣ Automated Financial Reconciliation

Streamline revenue recognition and payment matching in Zoho Books

Automatically reconcile marketplace settlements, payments, and fees with Zoho Books. Match revenues to invoices, post to the correct GL accounts, and maintain clean books without manual spreadsheets.

What You Can Do:
• Auto-match marketplace settlements and payment remittances with Zoho Books sales invoices.
• Post revenue, marketplace commissions, shipping fees, and taxes to correct Zoho Books accounts.
• Handle multi-currency settlements, FX adjustments, and intercompany postings via Zoho Books.
• Generate journal entries and audit trails for month-end close and tax reporting.

Business Impact:
Reduce month-end close time by 60% and save 40+ hours/month on reconciliation using Zoho Books automation.

4️⃣ Supply Chain Visibility & Planning

End-to-end supply chain orchestration with Zoho

Connect Zoho with suppliers, logistics partners, and sales channels to gain real-time visibility across the supply chain. Use Zoho-driven signals and predictive analytics (Zoho Analytics / Zoho Creator) to optimize inventory, shorten lead times, and improve service levels.

What You Can Do:
• Auto-generate purchase orders in Zoho Inventory from demand signals and reorder policies.
• Track supplier lead times, ASN, and delivery performance within Zoho workflows.
• Monitor inventory in-transit and receipts across warehouses and partner networks.
• Optimize reorder points and safety stock using predictive models surfaced in Zoho Analytics.

Business Impact:
Reduce inventory carrying costs by 15–20%, improve supplier on-time delivery to 95%+, and decrease emergency procurement by 60% with Zoho supply-chain orchestration.

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